Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.

All returns must be postmarked within 30 days of the delivery date.

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, mail your return to the following address:

Direct WareHouse Saving

Attn: Returns

RMA #

5136 W. Clifton Street Tampa, FL 33634 USA

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

 

After receiving your return and if the item is in good condition, we will process your return or exchange. Please allow at least fourteen days from the receipt of your item to process your return or exchange.We will notify you by email when your return has been processed. 

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

If you have any questions concerning our return policy, please contact us at:

888-353-5156 

[email protected]